Some Staff and Officers Display Unjustified Disrespect; High Authorities Should Take Notice
Overseas Pakistanis Send Billions of Dollars in Remittances to Their Country Every Year: Member of the Supreme Council of Minhaj-ul-Quran
Ghulam Murtaza Murtazai, a member of Minhaj-ul-Quran International’s Supreme Council, stated that overseas Pakistanis are facing unjust treatment at various airports in Pakistan by staff and officers. He emphasized that these Pakistanis, who send billions of dollars in remittances to their homeland, deserve better treatment. At airports, they are often harassed under the pretext of unnecessary searches, and sometimes the staff uses harsh and provocative language. He said that they frequently travel abroad, and their friends and acquaintances always share their bitter experiences. He urged airport authorities to take serious notice of this issue and create a "passenger-friendly" environment at airports, ensuring that no passenger faces unwarranted mistreatment.
He pointed out that while Pakistan accepts the humiliating conditions imposed by international financial institutions for loans of two to three billion dollars, which severely affect millions of Pakistanis, overseas Pakistanis send over 30 billion dollars annually in remittances. This foreign exchange is the backbone of the country's economy, and overseas Pakistanis are like pillars in the economic structure of Pakistan. He stressed that unfair treatment towards them must be stopped.
To improve the situation, Ghulam Murtaza Murtazai proposed that special overseas desks be established at airports, where staff would ensure the dignity and respect of overseas Pakistanis. Immediate action should be taken against corrupt officials, and a strict monitoring system for airport staff should be implemented. Special moral training for airport staff is essential, and hiring based on recommendations should be banned. A comprehensive policy should be in place for the appointment and transfer of personnel, based on merit and competency, to bring about positive change. He also suggested the establishment of an Overseas Complaints Cell where complaints could be resolved promptly and efficiently.
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